Problem | Solution |
---|---|
No Sound | * Make sure both the transmitter and receiver are turned on and properly connected. * Make sure there is ample battery power. * Check the Audio Settings on the camera. Verify that XLR CH SELECT = Ch1, INPUT2 LEVEL = MIC, and MIC PHANTOM is set to OFF. * Verify that the transmitter and receiver are on the same frequency. To change the frequency on either the transmitter or the receiver, press the SET button. Use the arrow keys to navigate the menu until TUNE flashes on the screen. Press SET again. The frequency (eg 518.500 Mhz) will flash on the screen. Use the arrow keys to adjust the frequency so it is the same on both units. Press SET to lock in the frequency. Use the arrow keys to navigate the menu until EXIT flashes on the screen. Press SET to exit the menu. |
Static | * Check the connections on the transmitter and receiver. * Make sure there is ample battery power. * Make sure the microphone is properly positioned on the subject. If the microphone cap is touching his/her clothing, rubbing may be causing the static. Reposition the microphone so that the microphone cap is clear of clothing and skin. * If you are in an urban area, there may be radio interference. This can be corrected by switching the transmitter and receiver to a new frequency (see above for instructions). |
Sound is Distorted(Loud or Soft) | * Check the headphone volume on the camera. * Check the Audio Settings on the camera. Verify that XLR CH SELECT = Ch1, INPUT2 LEVEL = MIC, and MIC PHANTOM is set to OFF. *If the internal volume on the transmitter or receiver is too high or low it may cause distortion. To fix this problem, adjust the volume on either unit. Transmitter: Press the SET button. Use the arrow keys to navigate the menu until SENSIT flashes on the screen. Press SET again. A number (eg -30dB, -20dB, -10dB, or -00dB) will flash on the screen. Use the arrow keys to adjust the dB level until the proper volume is achieved. Press SET to lock in the dB level. Use arrows to navigate the menu until EXIT flashes on the screen. Press SET to exit the menu. Receiver: Press the SET button. Use the arrow keys to navigate the menu until AF OUT flashes on the screen. Press SET again. LEV (a number, eg -30___,-24, -18,-12,-06, +0, +06, or +12) will flash on the screen. Use the arrow keys to adjust the level until the proper volume is achieved. Press SET to lock in the level. Use arrows to navigate the menu until EXIT flashes on the screen. Press SET to exit the menu. NOTE: In most instances, the Transmitter should be set to -00dB and the Receiver set to +0. |
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